Privacy Policy

A legal disclaimer

Disclaimer

The information contained in this Privacy Policy is provided for general guidance and reflects our current data handling practices. While we take reasonable steps to ensure compliance with applicable data protection laws, this policy does not constitute legal advice and should not be relied upon as such.

We reserve the right to amend this policy at any time without prior notice. Continued use of our website constitutes acceptance of any updates.

1. Introduction

Thistlebrook Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or contact us regarding our acoustic installation services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Information You Provide

Name
Company name
Email address
Telephone number
Project details submitted via enquiry forms

Information Collected Automatically

IP address
Browser type and version
Pages visited
Time and date of visit
Referring website

This information may be collected via cookies and analytics tools.

3. How We Use Your Information

We use your data to:

Respond to quote requests and enquiries
Provide information about our services
Arrange site visits and consultations
Improve our website performance
Maintain internal records

We do not sell or rent your personal data.

4. Lawful Basis for Processing

We process your data under:

Legitimate Interest
Contractual Necessity
Consent (where applicable)

5. Data Sharing

We may share data with trusted third-party providers such as:

Website hosting services
IT support providers
CRM or email systems
Analytics providers

All such parties are required to protect your data appropriately.

6. Data Retention

We retain personal data only as long as necessary for legitimate business or legal purposes.

7. Your Rights

You have the right to:

Access your personal data
Request correction
Request erasure
Restrict processing
Object to processing
Request data portability

To exercise these rights, contact: [Insert Email]

8. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

9. Security

We implement reasonable technical and organisational safeguards to protect your information.

10. Changes to This Policy

We may update this policy periodically. The latest version will always be available on this page.